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Overland Airways Privacy Policy

Here at Overland Airways Limited we are committed to protecting your privacy online as highly as we would with our passenger information in our reservations system. You have control over the information we store about you and what types of information (if any) you would like to receive from us.

We collect general statistical information about visitors to our website for general reporting and to improve future content. We also collect personal information about you online to provide you with a range of personalised services. Some of these services are not accessible unless you supply individual identifiable information.

We also follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorised access. This is in line with the laws and regulations of the countries from which we operate. This means that when you contact us, we will ask you for proof of identity before we can disclose personal information to, or discuss your booking with you.

Sensitive Personal Data

  1. You may be required to provide Sensitive Personal Data - for example, your dietary requirements (if applicable). We do not seek any other sensitive personal data online but if you provide us with any other sensitive personal data (e.g. any health problems) by telephone, email or by other means, we will treat that sensitive personal data in accordance with this privacy policy.
  2. In providing this information, you are giving your explicit consent for Overland Airways to collect, process, disclose or transfer, and store your sensitive personal data for the purposes of fulfilling your requirements or for safety reasons (e.g. using your dietary requirement data for the specific purpose of providing you with a suitable in-flight meal.)
  3. Your sensitive personal data will not be disclosed to any third-parties except to the extent and the purpose that Overland Airways may be required to do so by any law, legislation, enactment, safety reason, or for the fulfilment of this contract between us in order to satisfy your requirements, and that the disclosure is safe.

By using this website, you consent to the collection and use of this information by www.overland.aero.  If we change our privacy policy we will inform you by posting these changes on this page.

We ask for information about you on our website as follows:

a)   When making an online flight booking
Here the information we may ask you includes your name; contact details such as phone and email; and credit card details.

We need all this information to process an airline ticket for you and in order to be able to contact you if we need more information or if there are any changes to our flights. We will retain this information to service any post-flight queries, and may use it to help us develop technology to better serve you in the future. This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law or for the fulfilment of this contract between us.

b)   When subscribing to email notifications

Here the information we ask from you includes your name, email address and country. This is required so that we can send to you by email at regular intervals relevant information on special offers and other product information on, for example, new Overland Airways' routes. Your details will only be used by Overland Airways for the purpose described above and will not be given to any third party.

c)   When applying for a job using the online application form
When applying for a job we will ask for personal information. The purpose for which your personal data will be processed is in respect of your application for potential employment. By registering your details, you are hereby granting your consent in respect of the above.

d)   When contacting Overland Airways via email feedback forms

When contacting us via an email feedback form, the form will request for your name, email address and an optional postal address as well as details of your enquiry. This information is required to enable us to answer your enquiry and personally respond to you via email. Your personal information will not be used for any marketing purposes.

Third parties

We may occasionally use third party companies to manage collation, processing and storage of your personal data on your behalf. These companies are carefully selected and screened to ensure maximum protection of your security and privacy and are permitted to use the data only in accordance with our instructions.

At any time you can choose to change your personal details or subscribe to receive email updates.

a) If you have made an online booking

If after purchasing a ticket, you wish to request changes to your flight details, you can do this by contacting us.

b) If you have subscribed to receive email updates

A link will appear at the bottom of each email sent to you which will enable you to unsubscribe from receiving this information.

Cookies are a standard method of registering user preferences when people use websites, to ensure a better and more personalised experience. These preferences are sorted in a file on your computer's hard disk drive. For example, a cookie would contain your preferred country of residence so we do not have to ask you this question each time you visit. The cookies we pass to you are anonymous and do not hold any personal information on you or reveal your identity. These cookies will not be used to track your interaction with any websites provided by any other party. For further information about cookies and how to disable them please navigate to http://www.aboutcookies.org

On our website we also provide links to other websites for your convenience and information. Please be aware that these sites may have different security & privacy policies and we have no control over and take no responsibility for any information submitted to these sites.

Liability Disclaimer

We take measures to check the accuracy of information published online. However, we cannot guarantee that our or any third party's information online will be error-free and it may include inaccuracies or typographical errors. If you believe that you have noticed an error, please write to us.

We take measures to keep our website free from computer viruses and other malicious programs. However, we cannot accept responsibility for any computer viruses or other malicious programs which are transmitted to your computer as a result of your use of this website or a third party web site, unless this was due to our negligence or a breach of these terms by us.

We cannot guarantee the availability of our website. As with any service over the Internet there are factors over which we have no control, for which we cannot accept liability. We may take the web site offline where we consider that this is necessary for routine or emergency maintenance without liability to you.