Special Requirements

A Person with Reduced Mobility (PRM) is any person whose mobility when using transport is reduced due to any physical disability (sensory or motor, permanent or temporary) intellectual disability or impairment, or age or any other cause of disability that requires special attention and the adaptation to his or her particular needs of the services which are made available to all passengers.

The categories of such passengers shall include;

Passengers travelling with reduced mobility or with medical condition or sickness.
Pregnant passengers
Processing request for unaccompanied minor (UMNR)
Guidelines for carriage of prisoners/deportees
Guidelines for carriage of deaf, blind and visually impared passengers:
Drunk passengers
Guidelines for carriage of elderly passengers

NOTE:

  • The Passenger who falls under any of these categories is required to notify our airline at least 24 hours before the expected flight date.
  • Tickets will only be issued to such passengers at our ticketing counter or ticketing office.